Office space security and personal security is not a topic that is often raised here in our blog or on other blogs. Until a recent encounter, this blog writer had not considered doing a blog entry about security within the office space, or about personal security, coming to or going from the office.
As mentioned in previous blogs, I am not only one of the writers for this blog, I am also an office-space tenant at Telsec. As a freelance web designer, writer and photographer, I needed an office that offered flex time where I could meed clients 7 days a week at any time of the day. If I have clients visiting or meeting with me after hours or on weekends, I instruct them to call when they arrive at the office building and I will come down to let them in with my pass card. I also let them know that they will be asked by building security to sign the visitor log and may even be asked to provide identification.
I was in my office last Saturday to meet with clients in one of the larger boardrooms. The clients wanted to discuss doing some product photos for their new line of merchandise. Being 4 pm on a Saturday, I called building security to ensure they were not on patrol. I told them I would be coming down to the lobby from the 18th floor to let them in with my pass card. The meeting went well and we set up a time for the photo shoot and around 5 pm. I eventually escorted them downstairs to the security desk (where they could sign out) and walked them to the main entrance where they could catch a taxi.
As I was leaving my office space around 6 pm to head home, I ran into a new office tenant. She had just finished setting her office computers up and was also heading home. She made some small talk and mentioned how dark it was for 6 pm. I asked her where she had parked and she told me that she was parked in the lot directly behind the building. I offered to walk her to her car and she accepted. I then told her that any time she was in the office late at night or when it was dark, she could ask the building security to walk her to her car – even if she had her car parked in the secure underground parking of the Toronto Star Building.
This got me to thinking that office space security does not just include the functions of the building security guards. The entry cards that give you access to the building and the elevator (as well as the key to your individual office), plays a role in office space security of the shared space. During regular business hours, visitors are asked to check in with reception when they arrive to make sure they are supposed to be there. When our office space staff (or even office tenants) see someone they do not recognize wandering the halls, they will ask them the nature of their business. During non-business hours, the doors to the hallways to individual office spaces are locked and tenants have keys to access the hallways to their offices. Most office tenants recognize the majority of other office tenants who have shared office space and are only suspicious of those they have not seen before. It is this ongoing diligence that also assists in keeping our office space secure.
We try to stress to our office space Toronto tenants that, if they have a security concern or even a suspicion of a security concern during business hours, to let the receptionist or another Telsec staff member know. The receptionist or staff member can then assess the situation and contact building security if needed. Security issues are not taken lightly at Telsec.