Don’t Forget About Real Customer Service

By Office Space Toronto In standard24th September, 2009

Social Media. Word of Mouth Marketing. Online Reputation Management. Engagement. Listening. We’ve given it a lot of fancy names over the past year, but all we’re really talking about is customer service. It’s about treating customers better than they expect to be treated and surpassing their expectations. And if you’re a small business, customer service

The Details: Preparing for Your First Tweetchat

By Office Space Toronto In standard24th September, 2009

This is part two of Twitter series:  Everything You Wanted to Know About TweetChats But Were Afraid to Ask. The first post focused on the pros and cons of sponsoring a Tweetchat and outlined the possible reasons you may want to consider adding this to your marketing mix. If you’re planning your first Tweetchat, it’s

Taking Advantage of Google’s Small Business Toolkit

By Office Space Toronto In standard24th September, 2009

Last week Google announced that they had redesigned the Small Business Network to not only help small business owners stay informed about new legislation, but to also include a small business toolkit. The Toolkit was designed to help SMB owners learn about the free Google products available to help them connect with colleagues and run

Work-At-Home Franchises: Real Opportunities Or Scams?

By Office Space Toronto In standard24th September, 2009

I’d like to make sure that you understand the difference between a home-based franchise, and a work-at- home “opportunity.” The differences are huge. . . A franchise is a licensing system by which the owner (franchisor) of a product or a service licenses others (franchisees) to market and sell the product or service within a

eBay’s Decision Provides a Valuable Back-Up Lesson

By Office Space Toronto In standard24th September, 2009

After years of providing sellers and other interested parties with space to blog about products, services, or whatever was on their minds, eBay has decided to discontinue the blogging platform hosted by their company, effective Otober 31, 2009. Bloggers and sellers are quickly weighing in on this change, mostly with criticisms about eBay’s decision and

Saving the World at Work: How to Be Socially Responsible in Business

By Office Space Toronto In standard24th September, 2009

Being socially responsible in business is a growing trend — one being embraced by those who are looking for deeper meaning in their work lives. For some, it’s not enough to grow a business into a commercial success or create a good living for yourself. A growing number of people want more … they want

Small Business World News Round-up – 2009/09/22

By Office Space Toronto In standard24th September, 2009

Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. Small businesses want, fear health reform: Small-business owners are begging for changes to the health care system, but they believe they have the most to lose when

Ten Small Business Startup Ideas – 2009/09/20

By Office Space Toronto In standard24th September, 2009

If you are sat at home this weekend contemplating starting your own small / micro home business or becoming a self-employed freelancer / sole trader then here are ten quick-fire business ideas to use as a starting point.  A website teaching readers about the day-to-day training requirements for various sports. Improvisational comedy confidence-building exercises. A

100 Things You Should Know As A Freelancer or Self-Employed

By Office Space Toronto In standard24th September, 2009

  If you are a freelancer, virtual assistant or self-employed then winweb.com has a list of over 100 tips & tricks for you on how to make your business more profitable, how to find more clients and other useful ways to improve your small business. During times like these you can’t afford to miss a

The Seven Deadly Sins When Starting a Business.

By Office Space Toronto In standard24th September, 2009

Apparently there are millions of people out there thinking about starting a small business. Many doing so for the first time, losing your house or pension should not be part of this experience. Here are some things not to do when you start a new business venture: 1. Don’t spend money if you don’t have