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Photos of Office 43 – now show us your Office Space Photos

Ian came up with an idea to ask our followers to send us photos of their favorite office wherever their office is.

VoIP Service is also for Office Space Toronto Clients

while the VoIP virtual office service is being promoted as a virtual office plan, it is truly for any small to medium sized businesses that wants a Toronto virtual office or ones that want physical Toronto office space.

Telsec’s VoIP Virtual Office Solution comes with Telephone Hardware

When clients sign up for Telsec's VoIP service, they will be assigned a Mitel 5330eIP phone which is a full-feature, applications telephone that features a large graphics display with embedded gigabit support.

Is your Organization ready for VoIP?

As we mentioned in our previous blog Technological Advances in VoIP, VoIP is evolving, and as it does your company has to consider when you are ready for VoIP and when will it suit your organizational needs. Voice over Internet Protocol communication is maturing. Just as high-speed Internet becomes cheap and ubiquitous, an increasing number of businesses are ditching conventional landlines and jumping to VoIP. Before you make that jump, you also need to make sure that you are 100% ready. The concept of VoIP sounds almost magical and the hype makes it sound more flexible, more full-featured, and best of all, significantly cheaper than placing your calls through traditional telephone service providers on existing equipment. You have to ask yourself if is VoIP really all it’s cracked up...

Technological Advances in VoIP

VoIP is a proving to be a self-improving technology that responds to customer demands, business dynamics and new innovations available from developers.

An Introduction to VoIP Technology

To Begin with, lets start with "what is VoIP"? The first thing we should tell you is that the acronym VoIP stands for Voice over Internet Protocol. It is also referred to as IP Telephony or Internet Telephony.

Doing more Homework on Customer Service

As you begin developing the customer service strategies for your company or organization, one of the key things you need to set in place is a way to measuring your your customer service standards

What Makes Good Customer Service and Exceptional Customer Service?

So what exactly is good or exceptional customer service? There is no one magic solution for providing good customer service but there are some things you can do to that will better your customers experience.

In Customer Service, is the Customer Always Right?

As we have been talking about customer service, we wanted to share a question from one of our Toronto office space tenants who asked our blogger "Why do people say 'The customer is always right'? When sometimes the customer is actually wrong?", to which our blogger said that he will investigate and write about it.

So what is Customer Service?

In considering what customer service is, we should look back at the history of customer service. Long before there was the phrase "customer service" or even before goods and services were exchanged for currency, there was always that desire by those exchanging products or services in fairness.

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