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Getting the Kids Back to School is a Reason to get Serious About Business

The commercials have already started for back to school. Stores are already putting together their back-to-school sections – and the kids are grumbling about it being too soon to think about their summer holidays ending. But what are parents thinking about? With their children going back to school, entrepreneurial parents will have more time to concentrate on what they need to do about their existing business (or perhaps starting a new one). Parents who own small businesses will often take some time off during school summer holidays to spend with their kids. This could be a few days here and there, a week or two, long weekends or even just shorten their workday to spend more time with their kids. Come the first weeks of August, parents who have taken time away from their business start to ...

Characteristics to look for in a remote worker

When you are looking for remote workers, you want people who have experience with little supervision (well, little in-person supervision) that are able to show results from the work that they are being asked to do. Your business has to be able to count on them, without you standing over their shoulder and making sure that they are getting the job done correctly and efficiently. Even though they are working remotely, they have to be team players. If an applicant does not demonstrate the ability to work with other team members or understand the concept of constant communication with head office and other team members, they might not be suited for your team. Because wherever your team members are located, holding daily meetings can keep them united and working towards one goal. You need a rem...

What is flexible working?

How flexible is your work space? Let’s first discuss what flexible working is. Flexible working can mean a variety of things to different businesses. It could refer to hours of operation, accessibility, size of your office or even the location of your office space. Office space can be a drain on resources for start-up companies. Most landlords demand 3-5 year lease terms and personal guarantees when securing an office. With most traditional office spaces, you only get access for a limited amount of the day and only Monday to Friday. In a flexible office working situation, you get 24-hour access every day of the week (including holidays). Having flexible access whenever you need it, gives you and your business much more flexibility. For example, you can decide when to work and when yo...

Location, location, location! We’ve said it’s important so many times!

While a good office/business location is often emphasized and often even preached, have you really thought about the way your business location has affected the bottom line of your small business? One of our largest office space competitors, Regus, did some research on the topic of location that we thought we should share with our readers. Yes, Regus wants our location. But Telsec is not going to give up the number one address on Canada’s most famous street, One Yonge Street, where many businesses want to be located. So, Regus surveyed 19,000 business owners and found that more than 80% of those who responded stated that “customer retention rates can be increased by greater physical proximity to customers.” Almost as many respondents (78%) also said that “physical c...

Canada Posts Business Solutions

For the most part, we forget about the post office because letter mail has been mostly replaced by e-mail. But there is still some things that small business needs from Canada Post. There is still a need for outbound marketing and product shipments. Depending on what you are marketing and who your target audience is, Canada Post may have a direct-mailing solution for you. Last year, Telsec did a targeted mailing to the condo buildings nearby and got a good response from entrepreneurs in those condos who were looking for a virtual office address (that was not their home address). We had a number of calls from the flyer we put out. Canada Post can take care of most of your small business shipping needs – everything from sending out letter mail and invoices, to sending out product shipments t...

Is business the right place for Pokémon? Some will say yes; others will say no!

Pokémon has become a worldwide phenomenon that has millions and millions of people playing. But does this augmented reality game have a place in a business environment? There are some businesses who are leveraging the attention the game is giving their location, while other businesses wish they could hire a Pokémon ‘exterminator.’ If you are not aware of it, Pokémon is the augmented reality game that has users on a giant scavenger hunt for virtual creatures, trying to capture them with a special ball. It is not just gamers that are playing – it is families, groups of friends, celebrities and yes, even business people working in the downtown core! Businesses that thrive on walk-in traffic are leveraging this phenomenon by luring Pokémon (lures cost about $1 each) to their locati...

International Mail Services Versus a Post Office Box

Whether you are in the USA or somewhere else around the world and you are doing business in Toronto, you most likely want a Toronto address for your Canadian mail. Postal Boxes may sound like an easy and secure way to have your business mail delivered, but are they? Let’s talk about the logistics of a P.O. Box first, before we go into the potential loss of business by using one. Unless you are a frequent flyer to Toronto or have someone picking up your Canadian mail as your Canadian representative, if a package or important documents are being sent using another courier such as UPS or FedEx, those packages cannot be delivered to a P.O. Box. Canada Post will hold your mail indefinitely, but is not set up to forward it to you. What good is it having a local mailing address if you are n...

How to Gain Trust for Your Home-Based Business

As we mentioned in our previous blog “How to Gain Trust for Your E-commerce Business,” trust, in general, is the key to the success of your business. You not only have to build and maintain trust with your clients, customers and vendors, you need to have the trust of employees and freelancers. Some say that if you lose that trust, you may just as well pack up your business and go home. But what if your business is a home-based business? How do you gain trust? As business owners and marketers, the assumptions you make about your target customers and the purchasing motivations you think they may have, will have a powerful affect on the health of your business. As a small business owner, your reputation means everything and you cannot afford to damage your personal brand. But trus...

Tips for first-time business owners

Not every new young entrepreneur has the luxury of having a mentor to help guide him or her on their first business venture. So finding guidance is up to them and it usually requires a great deal of research. Even if a new entrepreneur can find a mentor, he or she still needs to do research and learn about the market they are about to enter. It is not uncommon for first time entrepreneurs to want to jump at every opportunity that passes in front of them. They start off with one business idea and along comes a distraction, or they think they can handle more than one business idea at the same time. The problem is that they lose focus on their first business and their productivity eventually suffers. Choosing the right business is important. But choosing a business to start because it is the ...

Office space versus a virtual office: Which is best for you?

There is no reason not to have an upscale professional business address. But you do not necessarily need to have a physical office at that particular location. Sometimes a physical office space is important to your business, but what if it is not? Let’s talk about the best options for your small business. There are a range of business address options to choose from, including traditional raw office space, serviced office space and virtual offices. But which one is the most flexible and cost-efficient fit for your small business? Many small businesses owners and entrepreneurs may not have the financial capacity to lease traditional physical office space and pay for the infrastructure that type of space requires. The cost of office furniture, telephone systems and other office equipmen...

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