VoIP Service is also for Office Space Toronto Clients

By Office Space Toronto In standard11th June, 2013

while the VoIP virtual office service is being promoted as a virtual office plan, it is truly for any small to medium sized businesses that wants a Toronto virtual office or ones that want physical Toronto office space.

Telsec’s VoIP Virtual Office Solution comes with Telephone Hardware

By Office Space Toronto In standard6th June, 2013

When clients sign up for Telsec’s VoIP service, they will be assigned a Mitel 5330eIP phone which is a full-feature, applications telephone that features a large graphics display with embedded gigabit support.

Is your Organization ready for VoIP?

By Office Space Toronto In standard5th June, 2013

As we mentioned in our previous blog Technological Advances in VoIP, VoIP is evolving, and as it does your company has to consider when you are ready for VoIP and when will it suit your organizational needs. Voice over Internet Protocol communication is maturing. Just as high-speed Internet becomes cheap and ubiquitous, an increasing number of businesses

Technological Advances in VoIP

By Office Space Toronto In standard4th June, 2013

VoIP is a proving to be a self-improving technology that responds to customer demands, business dynamics and new innovations available from developers.

An Introduction to VoIP Technology

By Office Space Toronto In standard3rd June, 2013

To Begin with, lets start with “what is VoIP”? The first thing we should tell you is that the acronym VoIP stands for Voice over Internet Protocol. It is also referred to as IP Telephony or Internet Telephony.

Doing more Homework on Customer Service

By Office Space Toronto In standard31st May, 2013

As you begin developing the customer service strategies for your company or organization, one of the key things you need to set in place is a way to measuring your your customer service standards

What Makes Good Customer Service and Exceptional Customer Service?

By Office Space Toronto In standard30th May, 2013

So what exactly is good or exceptional customer service? There is no one magic solution for providing good customer service but there are some things you can do to that will better your customers experience.

In Customer Service, is the Customer Always Right?

By Office Space Toronto In standard29th May, 2013

As we have been talking about customer service, we wanted to share a question from one of our Toronto office space tenants who asked our blogger “Why do people say ‘The customer is always right’? When sometimes the customer is actually wrong?”, to which our blogger said that he will investigate and write about it.

So what is Customer Service?

By Office Space Toronto In standard28th May, 2013

In considering what customer service is, we should look back at the history of customer service. Long before there was the phrase “customer service” or even before goods and services were exchanged for currency, there was always that desire by those exchanging products or services in fairness.

Customer Service and the Importance of Quality Customer Service

By Office Space Toronto In standard27th May, 2013

After some research, I found some help and advice that will help Telsec deliver better customer service for not only our office space tenants, but also our Toronto virtual office clients. I then realized that what i found could be be of interest to those who read our office space Toronto blog for business advice.