An Introduction to VoIP Technology

By Office Space Toronto In standard3rd June, 2013

To Begin with, lets start with “what is VoIP”? The first thing we should tell you is that the acronym VoIP stands for Voice over Internet Protocol. It is also referred to as IP Telephony or Internet Telephony.

Doing more Homework on Customer Service

By Office Space Toronto In standard31st May, 2013

As you begin developing the customer service strategies for your company or organization, one of the key things you need to set in place is a way to measuring your your customer service standards

What Makes Good Customer Service and Exceptional Customer Service?

By Office Space Toronto In standard30th May, 2013

So what exactly is good or exceptional customer service? There is no one magic solution for providing good customer service but there are some things you can do to that will better your customers experience.

In Customer Service, is the Customer Always Right?

By Office Space Toronto In standard29th May, 2013

As we have been talking about customer service, we wanted to share a question from one of our Toronto office space tenants who asked our blogger “Why do people say ‘The customer is always right’? When sometimes the customer is actually wrong?”, to which our blogger said that he will investigate and write about it.

So what is Customer Service?

By Office Space Toronto In standard28th May, 2013

In considering what customer service is, we should look back at the history of customer service. Long before there was the phrase “customer service” or even before goods and services were exchanged for currency, there was always that desire by those exchanging products or services in fairness.

Customer Service and the Importance of Quality Customer Service

By Office Space Toronto In standard27th May, 2013

After some research, I found some help and advice that will help Telsec deliver better customer service for not only our office space tenants, but also our Toronto virtual office clients. I then realized that what i found could be be of interest to those who read our office space Toronto blog for business advice.

If There is No Trade Association of Professional Group for Your Industry, Start Your Own

By Office Space Toronto In standard23rd May, 2013

Even with the diverse group of business associations that are around and available, there is a chance that you might not be able to find one fit your business and others companies with similar unique business circumstances.

How you can have a Chance at Winning $100 BonAppetit Gift Card and more

By Office Space Toronto In standard22nd May, 2013

We have had contests in the past on our office space Toronto Facebook page, but now we want to have one that will involve this blog and our Google Plus page. All you need to do is to comment on one of our blog posts here or follow us and comment on one of our

Attending Conventions and Trade Meetings is important for your Small Business

By Office Space Toronto In standard22nd May, 2013

Just as we mentioned the importance of our Toronto office space senior staff Attending Conventions and Seminars to help us Serve you Better, it is also important for you as well to attend conventions and trade meetings with those in your industry or supply chain. In many instances, you do not need to be a

Attending Conventions and Seminars helps us Serve you Better

By Office Space Toronto In standard21st May, 2013

Even if you sell widgets, meeting with widget associations and other widget providers, you learn how to be better at servicing your widget customers by attending seminars and conventions of your peers.