Bad customer service has the potential to cost your business customers before they even before the make a purchase.
In our quest to bring small business advice to our office-space tenants and virtual office clients, we have been publishing a number of articles on our blog to help them. One of our Toronto virtual office clients suggested we post about better ways to interact with your customers to improve customer service. So here is
Providing good customer service is a key factor in customer retention, building a reputation of quality service and good customer service is almost more important for small business owners and entrepreneurs.
There are TV shows about fashion and home makeovers, but there are few shows that will do a makeover for your small business. Well, you could try to get an investment from a Dragon or a Shark. But that will only change the economics of your business and give someone else the power to change
Over the past number of years a new office trend emerged. Well, not exactly a new office trend, just the renaming and modifying the concept of the shared office or hot desking. This new trend is called CoWorking office space
Being that we write about the advantages of virtual offices all the time,it is quite easy for us to point out the various and many advantages of a virtual office. When it came to finding disadvantages to virtual offices, so we had to scour the internet looking for disadvantages. The disadvantages we found were mostly in respect to employees that telecommuted through a virtual office.
We have been told that while we promote the advantages for businesses to have an office space in a serviced office facility like our office business centre, we have not discussed the perceived disadvantages or the types of business that would not benefit from having a serviced office. First we will restate the advantages and then address the disadvantages that some critics have about them.
In our previous blog about Cloud Storage Options for Small Business, we did not address the other type of cloud computing that is important to small businesses – back-ups. While it is easy to use a cloud storage and synchronization service for a small amount of files, it is not as easy to use them
If you are like many of our office space tenants, you have often found yourself at a meeting or working remotely away from your office only to discover that you do not have the files you need. One of the best solutions for always having access to your files is cloud computing – specifically data
Just as office security is important, the security of your computers, data and privacy are things that are very important to your businenes. The threat to small business today is one that is invisible and can often be prevented by taking the right steps to insure that cyber criminals, hackers and viruses do not get