Blog

Archives

How to Gain Trust for Your E-Commerce Business

Far too often, small business owners jump to the conclusion that the reason for a lost sale is their price point. What they often fail to realize is that the online customer abandons the cart because there is a trust issue with the site. Unless you have a long-term relationship with a customer or you also run a brick-and-mortar store that the customer has seen or been in, it can sometimes be hard to build that trust for a customer to make a purchase. You have to remember that mega online sites like Amazon did not gain the trust of customers the first day they opened. They had to have a plan to build trust. Unlike a physical location, customers who come to your online store do not have the experience of touching or feeling what they may be purchasing. It is not only your brand that customer...

What is Canada Day?

We have been recently publishing information for Americans looking to expand their businesses into Canada. On a recent prospect call, a U.S.-based business asked why we would be un-staffed on July 1. The simple answer would have been that it’s Canada’s version of the 4th of July, but we wanted to expand on the answer here. Canada Day is the national day of Canada, a federal statutory holiday celebrating the anniversary of the July 1, 1867, enactment of the Constitution Act, 1867 (back then it was called the British North America Act of 1867), which united three British colonies into a single country called Canada. Originally, the holiday was called Dominion Day, but it was renamed in 1982, when the Canada Act was passed. Canada Day observances take place throughout Canada as we...

Virtual Office Solutions for Opening a Canadian Branch Office

The two most common ways in which foreigners register to operate their businesses in Canada are through the registration of a Canadian branch or the incorporation of a Canadian subsidiary. When a foreign company is looking to expand its business into other markets, it usually just opens a branch office to test the waters – because the cost of registering a branch office with the government is less expensive than potential legal fees involved with incorporating a subsidiary. Having only a branch office allows foreign companies an easier exit from Canada if they do not see the results they were expecting in their expansion. Often companies looking to open a branch office in Canada will look to set up office space at a serviced office business centre where they are not tied to a long-term lea...

U.S. start-ups should begin international expansion in Canada

Often when we think about start-ups, we think of technology start-ups. But in reality, every business that is starting out is a “start-up” – so it is not just technology companies we are referring to.  It is any company in the early stages of growth. Every successful start-up reaches a point where all the advantages of being first to market with little competition are gone. Many start-ups will look to international expansion to maintain a rate of growth that maximizes resources that become redundant, without new accounts to service or more products to make for new customers. Many start-ups are overlooking Canada, preferring larger emerging markets. But start-ups in particular should be looking at Canada for the following reasons: Logistics enables the leveraging of U.S. assets ...

June is Bike Month

June is Bike Month, a celebration of cycling in the Greater Toronto Area with hundreds of community events scheduled – including rides, races, tours, festivals and more. Bicycle commuting is becoming more popular in Toronto. In fact, many of our office tenants cycle to work or leave the office by bicycle – and we want to encourage more people to do the same. There are plenty of dedicated bicycle lanes downtown, but none as spectacular as the Queens Quay portion of the Martin Goodman Trail. This trail leads you right to the front doors of 1 Yonge Street. There are plenty of bicycle racks on the Yonge Street (west) side of the Toronto Star Building and a few on the Queens Quay (south) side of the building. There are even people in the building who have collapsible folding bikes that they tak...

Why a Business Centre is the Best Solution for Opening a Canadian Branch Office

Opening a branch office or other corporate or legal Canadian business type in Canada is much like starting your business all over again! You have an expansion plan; researched the best business “entity” for your business and decided upon whether to have a virtual office from your home or rent office space, warehouse or storefront. Then you have to set up a legal entity to do business under and to carry out setting up the business. All of these activities will require a Canadian address. Without a Canadian address, you are in bureaucratic ‘quicksand.’ The Virtual Office Options There is not much to consider when deciding whether a P.O. Box is appropriate over a virtual address because a P.O. Box is not a legal address for the purposes of incorporation or almost any l...

Summer hours: Do they work for your company and your employees?

Most companies want to keep employees happy during the summer months, without losing productive hours from those same employees. One solution that many companies have found is offering workers the flexibility of having an early finish on Fridays. Workers either come in an hour early or stay an hour later 4 days a week, so they can work a 4-hour day on Fridays. The concept of having flexible summer hours sounds great in theory, but it does not work for every business model. For companies who are heavily contacted during regular business hours for sales and customer service calls, closing the office early on a Friday afternoon might not be an option. However, as much as you warn customers of early closings on Fridays, they still expect to have their calls answered when the need help at 4:45 ...

Types of entrepreneurs: What type are you?

Seniorpreneurs, Youngpreneurs, Minipreneurs, Mompreneur, Innerpreneur, Extrapreneur, Intrapreneur and Wantepreneur. What kind of entrepreneur best describes you? At Telsec Business Centres, we have a wide variety of professionals, including small businesses, large business, branches and entrepreneurs that either rent office space from us or have virtual offices. Someone asked us to define an entrepreneur, but in trying to define what one is, we found that there seems to be various types of entrepreneurs. Each type of entrepreneur has its own definition, so we decided to share the various types of entrepreneurs rather than create one generic definition. Let’s start off with Innerpreneur. These types of entrepreneurs are people who find their inspiration within themselves and start their bus...

Virtual Office Services Provide the Perfect Corporate Image

When you are starting a new business, you want to establish yourself with as much credibility and present the most professional image for your new business. Have a professional business address is one of the first steps in building your brand. Even if you cannot afford to rent office space when you first start out, a virtual office service can be a great place to start. Simply put, using a home address or a P.O. Box as your business address does not help in establishing your professionalism. These days, people are very weary of doing business out of a P.O. Box, because they worry that the business might disappear overnight. When you are trying to obtain business credit for your new venture, banks and other lenders will be more likely to take your application more seriously if they see that...

Are Business Centres the Office Workplaces of the Future?

The future of the workplace is more work and less place, especially given the impact of new technologies and the changing demands of a new generation of workers. Even with some employees working full-time or part-time at home or in other remote locations, there still needs to be an office for the business. One trend in corporate offices today is to have fewer and smaller individual workspaces and a greater portion of the workspace dedicated to interactive and collaborative uses. Companies are changing the functions of the workplace more toward intense interaction spaces. Office space is being optimized for all types of collaboration, including space to bring remote workers into the office on a schedule. Even having remote workers come into the office a few times a month for meetings and te...